Refund policy
🛋️ Topvacuumparts.com Returns Policy
💪 365-Day Returns on Bags, Belts, Filters & Most Parts
😎 No restocking fees for vacuum cleaner bags, belts, filters, and parts.
❌ Our most gracious and very popular 365 Day return policy does not apply on equipment like Vacuum cleaners, air purifiers, some special order like motors.
❌ Equipment like vacuum cleaners, air purifiers, and motors must be returned within 14 days of delivery. A restocking fee on the equipment like Vacuum cleaners, air purifiers, motors will apply and will be charged on item to item basis.
✅ How to Return an Item
Ship Returns To:
Topvacuumparts.com Returns
4264 Entre ct unit c Chantilly va 20151
Send the item in its original packaging.
Pack it securely to avoid damage.
Include a copy of the packing slip or a handwritten note with your details.
Use a trackable shipping method.
Email support at topvacuumparts.com with tracking details.
Processing Time: Refunds/store credit issued within 30 days of receiving your return.
🤔 Refund & Exchange Guidelines
✅ We will Refund back to the mode of payment, if the return is received within 30 days of receiving the order, for:
Wrong item received
Damaged in transit
Manufacturing defect
Unused, Unopened items returned within 30 days of delivery.
💳 Partial Refund or Store Credit
Opened packages of vacuum bags, belts, or filters.
Unopened, Unused vacuum bags, belts, filters or parts returned after 30 days but before 365 days of delivery
Used vacuum cleaners or air purifiers (returned within 14 days, 25% restocking fee applies).
😒 WRONG FIT / NO LONGER NEEDED PARTS
If you ordered some part and the part does not fit, you can only return it if the item:
Is in Unused, Original, Sellable Condition.
has not been put in, screwed or tried in the machine.
For any returns, shipping cost we incurred to send it to you, is deductible if the item sent was as per the order. It is your responsibility to send it back to us. You can use any trackable service as convenient to you.
⚠ If you are not sure about the part you need, since many parts look the same but fit differently, you are welcome to ask us before you order. We are happy to help. Confirming before ordering if not sure always saves both you an us from the hassle of returns.
Item(s) sent back under false pretenses will not receive credit and the item will need to be shipped back at the customer’s expense.
⚡ Limitation of Warranties
Top Vacuumparts does not provide warranties. Items are covered by manufacturer warranties where applicable.
Top Vacuumparts is not liable for indirect, consequential, or punitive damages.
TOPVACUUMPARTS MAKES NO WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR PARTICULAR USE. THE GOODS WE SELL ARE PRODUCED BY OTHER MANUFACTURERS AND MAY BE WARRANTED BY THOSE MANUFACTURERS AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP FOR A PERIOD OF TIME. IN NO EVENT SHALL TOPVACUUMPARTS ITS OWNERS, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES OR REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED IN ANY MANNER TO PRODUCT(S) SOLD. TOPVACUUMPARTS SOLE LIABILITY, IF ANY, FOR NEGLIGENCE OR OTHERWISE, IS LIMITED TO RETURN OF GOODS SOLD AND REFUND OF PURCHASE PRICE.
🛠️ Need Help?
Email: topvacuumparts@gmail.com
Processing Time for Returns: 3-8 days
Refunds Issued Within: 30 days